Re: Expert Witnesss Opportunity - Office Imaging

Hi George,

I'm following up on my email from last week.

Is there a good time for us to discuss this opportunity on Wednesday or Thursday?  What's the best number to reach you?

Thanks,

James

James Bensonpeck J.D.

Case Manager

San Francisco/Silicon Valley CA

Beche Group, IP Services

415.539.3076 (Direct)

415.813.1198 ext.3346 (Office)

On Tue, May 21, 2013 at 2:07 PM, James Bensonpeck <jbensonpeck@becheip.com> wrote:

Hi George,

I'm a case manager with Beche Group, an expert witness referral firm, and I thought you might be interested in a case that came across my desk.

We have been retained by the law firm Farney Daniels to locate an expert witness to consult and possibly testify on a patent infringement case related to the implementation of scanning technology in an office environment.  From your background, I thought you might be a good fit.

Please let me know if you're interested in this opportunity and we can discuss the details.

Best,

James Bensonpeck J.D.

Case Manager

San Francisco/Silicon Valley CA

Beche Group, IP Services

415.539.3076 (Direct)

415.813.1198 ext.3346 (Office)

Expert Witnesss Opportunity - Office Imaging

Hi George,

I'm a case manager with Beche Group, an expert witness referral firm, and I thought you might be interested in a case that came across my desk.

We have been retained by the law firm Farney Daniels to locate an expert witness to consult and possibly testify on a patent infringement case related to the implementation of scanning technology in an office environment.  From your background, I thought you might be a good fit.

Please let me know if you're interested in this opportunity and we can discuss the details.

Best,

James Bensonpeck J.D.

Case Manager

San Francisco/Silicon Valley CA

Beche Group, IP Services

415.539.3076 (Direct)

415.813.1198 ext.3346 (Office)

George Goodall added you to his circles and invited you to join Google+

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Monday Roundup: SDL, AssureSign, Bluepoint, Laserfiche

SDL completes Alterian acquisition. I cover SDL mostly from the Tridion (WCM) angle. Alterian provides the vendor with some capability in marketing analytics and social media monitoring. This move is certainly in line with what I see with others like Sitecore.

AssureSign is growing. No surprise; Digital signature is a booming market that is going to see considerable action this year. It's hard to really automate business processes without digital signatures!

Bluepoint Solutions reported record results. It does a pretty stodgy thing: remote deposit capture, receipt management, etc. The growth speaks -- again -- to the desire to more effectively manage documents in an easy manner.

Laserfiche outlines its product roadmap. Laserfiche Forms and Laserfiche Mobile for the iPad are coming up.

Key themes: cloud, mobile, analytics.

Things get interesting in Oracle vs. Montclair State

Chris Kanaracus at IDG is still doggedly running down enterprise app failures (and the rest of us are better for it!). He's covered the MSU run in with Oracle in the past. Basically a $16M ERP deal from 2009 goes over budget... by about $20M.

MSU claims fraud and a dodgy demo; Oracle claims that it's completely covered by contractual legalese and that the case should be dismissed. Specifically:

• Oracle claimed that PSFT could address 95% of the business requirements but "Attachment C-1 of the Fixed Price Exhibit" clearly lays out what's in scope or not. The "Undefined" requirements appear to be particularly contentious.
• MSU in unhappy about the amount of internal effort it has had to apply... but Oracle's contract "put the onus on MSU, not Oracle" to ensure the scope could be met.

The bottom line, as always, is: read the contract and don't trust the sales guy.

Information Infrastructure and Red Shoes

I'm in sunny Anaheim thoroughly enjoying the Laserfiche Empower 2012 event. It's unlike a lot of other events. It is very focused on the user (rather than the buyer) and there is barely a marketing person to be found. The emphasis is on new ways of solving user's problems and not just the new features to be expected in the next release.

The opening keynote feature the founder of the company Nien-Ling Wacker. She charmed the audience despite her imperfect English. Her sincerity and vision were apparent to everyone in the audience. In particular, she shared two key insights:

1. Infrastructure is everything. It's not about how cool the tool is; it's about how effectively it can deploy business problems. I'm somehow reminded of a trip to Peru that I took many years ago. The cathedral of Cusco lies over top of the an old Incan temple. Essentially, it's foundations are ancient. It somehow seems like an appropriate metaphor for what we're currently trying to do with enterprise software.

2. Use your assets. Nien-Ling also told a compelling story about shoes. She grew up in Shanghai and, like most children, looked forward to Chinese New Year. She would get money that she could use for whatever she wanted. What she most wanted one particular year was a beautiful pair of red shoes. She finally bought them, wore them to a wedding, and then put them away in a box. They were too nice to wear every day! Some months later, there was another wedding so she brought out her shoes... and they were two small. The moral of the story is to use what you've got and not just lock stuff away on the off chance that it might get used.

I certainly see some similarities to my own POV on ECM here.

Whaley Foodservice Repairs takes on Epicor

Epicor is going to court. Whaley Foodservice Repairs of South Carolina is dissatisfied both with Epicor's product and delivery. It wanted a system up and running in its main office and in 12 branch locations... but it never worked. Planned implementation costs of $190,000 now exceed $1 million.

Whaley alleges fraud, breach of contract, unfair trade, and negligent representation. The source of the problem seems to be about what was presented in the demo. Integration and the use of third party software from Evron Computer Systems seemed to be part of the challenge.

Chris Kanaracus on Computerworld provides some reporting.