Monday, November 14, 2011

Whaley Foodservice Repairs takes on Epicor

Epicor is going to court. Whaley Foodservice Repairs of South Carolina is dissatisfied both with Epicor's product and delivery. It wanted a system up and running in its main office and in 12 branch locations... but it never worked. Planned implementation costs of $190,000 now exceed $1 million.

Whaley alleges fraud, breach of contract, unfair trade, and negligent representation. The source of the problem seems to be about what was presented in the demo. Integration and the use of third party software from Evron Computer Systems seemed to be part of the challenge.

Chris Kanaracus on Computerworld provides some reporting.




First Thoughts

I've had this blog sitting around for a while and I have never figured out a use for it. First of all, what is a terre plein? Basically, it's the flat area around a fort. Military engineers make the ground flat and remove all cover surrounding a fortified location.
I like "terre plein" as a metaphor for enterprise applications: how do we prepare the ground around us to anticipate and prevent challenges. Hence, the theme of this blog.