Epicor is going to court. Whaley Foodservice Repairs of South Carolina is dissatisfied both with Epicor's product and delivery. It wanted a system up and running in its main office and in 12 branch locations... but it never worked. Planned implementation costs of $190,000 now exceed $1 million.
Whaley alleges fraud, breach of contract, unfair trade, and negligent representation. The source of the problem seems to be about what was presented in the demo. Integration and the use of third party software from Evron Computer Systems seemed to be part of the challenge.
Chris Kanaracus on Computerworld provides some reporting.
No comments:
Post a Comment